Terms and Conditions..
When a event date is booked we charge a £50 deposit. This saves the date. If, for any reason you decide to cancel your event this deposit is non-refundable. If you decide to postpone your event we will hold your deposit until your event goes ahead. The £50 deposit is subtracted from your final event invoice. Payment of deposit is an acknowledgement of Terms and Conditions.
Quotation and Payment
No wedding or event is booked until the deposit has been paid. Quotes are valid for 30 days. Once the deposit has been paid then the prices and dates are secure unless stated otherwise.
A quotation for the cost of your event flowers will be sent to you after the initial consultation, this is a guide price as you may make changes closer to the wedding day in terms of type of arrangement and quantity. You will receive a final invoice approximately one month before your event. Payment is accepted by card, cash or direct payment via internet banking.
Payment in full is required at least 28 days before the event.
In the event of cancellation, the booking fee will not be refunded. Complete cancellation of the event must be advised in writing.
Availability of Flowers
Unlike most florists we do not guarantee specific stem types.
The options are that you can leave us to choose a mix of flowers, - or we will work to a colour and style palate, based on our discussions, emails and photos that you send in. Please note this is never produces identical flowers or designs to the photos that you send in, these are used as inspiration.
We do not order specific flowers for specific events - so this means we choose the most appropriate mix of fresh flowers that are in our floristry on the day to work with.
Any queries must be raised within 30 minutes of delivery by telephoning 07586329228
Hire/use of vases, crates etc
We charge a refunable deposit of £50 for this service. Containers must be returned to Cassia Salvona Floral Design within 3 days, - or as agreed.
Charges will be made for any glassware returned cracked, chipped or broken. Replacement of goods is charged at the current purchase price, it is then the responsibility of the hirer to reclaim any of these costs from the venue if the venue was at fault.
Equipment hired (jugs, bottles, vases, plinths, candelabras, etc) remain the property of Cassia Salvona Floral Design at all times.
Cassia Salvona Floral Design reserves the right to take photographs of flowers and the setting prior to the event which may be used for promotional purposes.
Cassia Salvona Floral Design accepts no liability for injury, loss or damage to the hirer or any third party of any equipment hired for use at the event.
How to contact us:
Email- [email protected]
94 St Clair St